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BS 10/30238393 DC
M00000117
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BS 10/30238393 DC BS ISO 10004. Quality management. Customer satisfaction. Guidelines for monitoring and measuring
standard by BSI Group, 11/11/2010
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Cross References:
ISO 9000:2005
ISO 9001:2008
ISO 9004:2009
ISO 10001
ISO 10002
ISO 10003
ISO/TR 10017:2003
ISO/TR 13425:2006
All current amendments available at time of purchase are included with the purchase of this document.