BS BIP 0036:2005

Reference: M00001010

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BS BIP 0036:2005 Achieving BS 15000. Keeping the service going (to be published later in 2005)

Handbook / Manual / Guide by BSI Group, 06/01/2005

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Explains requirements and processes targeted at keeping customer services running, ranging from correcting incidents as soon as possible through to coping with major outages by having a continuity plan.

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Published: 06/01/2005 ISBN(s): 0580446409 Product Code(s): 30124744