BS BIP 0033:2005

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BS BIP 0033:2005 Achieving BS 15000. Managing end-to-end service (to be published summer 2005)

Handbook / Manual / Guide by BSI Group, 08/01/2005

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Describes supplier management, service level management and business relationship management, and how these processes are important to management of interfaces and types of supply chain common in IT service.

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Published: 08/01/2005 ISBN(s): 0580446379 Product Code(s): 30124737