Cart 0 Product Products (empty)
No products
To be determined Shipping
$0.00 Total
Product successfully added to your shopping cart
Quantity
Total
There are 0 items in your cart. There is 1 item in your cart.
Total products
Total shipping To be determined
Total
New Reduced price! 
View larger
View larger 
BS BIP 0037:2006
M00000326
New product
BS BIP 0037:2006 Achieving ISO/IEC 20000. Capacity management
Handbook / Manual / Guide by BSI Group, 01/13/2006
In stock
More info
Full Description
Covers requirements for a service provider to understand, predict, plan and manage capacity requirements and performance.Also available as part of KIT 190.